Italian Toscano Cigars

13 rules for good communication

Here 13 simple rules to follow that the trainer should have effective communication (good communication).

1. Keep in mind the type of person to whom one is to decide in advance
   :
   - the tone of the intervention: formal, loose, serious, emphatic, easy-going;
   - the length of the action;
   - the opening words, that is the start: to adapt the first sentence of the listening audience is an old trick of
   hucksters and cabaret, a bit 'used but effective
   - clothing.
2. Prepare a draft exposure of what you want to communicate:
   improvisation can be dangerous.
   - Identify the strengths so that the public understands them fully and be involved
   ;
   - Check the facts and references that support the speech;
   - Think of the questions, counterclaims that may be addressed.
3. pay special attention to the expectations, motivations, opinions and
   because there are listeners.
   - What the public utility will receive from our discourse?
4. E 'should make a small dress rehearsal of the speech
   you want to pronounce.
   - Focusing all the basics in the first minutes: the threshold of public attention has
   trend wave, drop off significantly after the first 10 minutes and is virtually non-existent
   after 45 minutes. Then vary the intensity of the speech.
5. Mastering tool you use to communicate,
   paying attention to organizational problems.
   - What audio-visual aids used to make more effective our discourse?
6. Check your emotions.
   - Before beginning a speech to breathe deeply and say the first step with a tone
   decided: if all goes well the first sentence of the speech is more likely to be effective. Check
7. gestures without being intimidated, a speech without gestures
   risks appearing too cold, detached, transmit anxiety.
   - Never hold your arms crossed: it is a sign of closure, in short supply;
   - Take an open position, standing: the positions curves
   communicate insecurity and instability.
8. frequently vary the tone of voice.
   - It 's better to speak slowly, trying to use their voice in various shades and tones
   avoiding shrill, high pitched or too severe. Insert brief pause in the speech
   to highlight the most important concepts and to gain time in case of difficulty.
9. E 'fundamental look at the speaker and the audience to whom it is addressed.
   - Fix some people at a time and try to establish a dialogue with the public
   sensing and adapting to these reactions.
10. The public must participate as if you were talking to him.
    - It 's important to use rhetorical questions and enrich the discourse with anecdotes and stories, jokes
    never use: if the audience does not laugh or a good part of it remains indifferent
    creates a mortal blow to the credibility of the speaker.
11. Always speak in a loud voice, breathing slowly so that you do not feel
    gasps or sighs.
12. Keep control of discussion even if they are
    asked tough questions or be attacked directly.
13. A statement can be valid and how much more so is what is most credible
    picture of who does it: the face, eyes, gestures, tone are the guarantee of credibility
    minutes of exposure.

http://www.memotech.it/download/13regole.pdf